Privacy Policy

Effective Date: March 27, 2026

Leadly (“Leadly Ai,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, forms, booking pages, and communications.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Leadly Ai does not share, sell, rent, or disclose customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes.

All SMS opt-in data and consent records are used solely for providing our services and are kept strictly confidential.

Contact Information

Business Name: Leadly Ai

Website: https://www.goleadly.ai

Email: [email protected]

Phone: 323-366-4422

Address: 3863 Grand View Blvd, Los Angeles, CA 90066

1. Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Business name

• Service interests

• Appointment request details

• Physical address (if provided)

• Payment information (if applicable)

Consent records, including timestamp, source, and method of opt-in for communications

Non-Personal Information

• IP address

• Browser type

• Device information

• Website usage activity

• Cookies and tracking technologies

Communication Data

• Form submissions

• Chat interactions

• Appointment history

• Customer service interactions

2. How We Use Information

We use your information to:

• Respond to inquiries

• Schedule and confirm appointments

• Send reminders and service-related updates

• Provide customer support

• Deliver requested services and information

• Improve our website and services

• Maintain internal records

• Ensure security and prevent fraud

• Maintain proof of consent for communications compliance

3. SMS Communications (A2P Compliance Section)

Program Description

By opting into SMS from Leadly Ai, you agree to receive text messages related to your interaction with our business, including:

• Appointment scheduling and confirmations

• Appointment reminders

• Customer support

• Service updates

We do not send promotional or marketing messages without explicit consent.

Opt-In Requirements

• SMS messages are only sent after clear and explicit consent

• Consent may be collected through website forms, booking pages, or written agreement

• Each opt-in is logged with timestamp, IP address, and submission source

Message Frequency

Message frequency varies depending on your interaction with our services.

Fees

Message and data rates may apply depending on your mobile carrier.

Opt-Out Instructions

You can opt out at any time by replying:

STOP

After opting out:

• You will receive one final confirmation message

• No further messages will be sent unless you opt in again

Help

Reply:

HELP

Or contact us at:

[email protected]

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

SMS Data Protection Statement

• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes

• Information may only be shared with messaging providers strictly for delivering messages you have consented to receive

• All other use excludes SMS opt-in data and consent

4. How We Share Information

We do not sell or rent your personal information.

We may share information with:

Service Providers

• CRM, messaging, scheduling, and communication platforms used to operate our services

• SMS providers solely for delivering messages you have consented to receive

All service providers are contractually required to maintain confidentiality and security.

Legal Requirements

We may disclose information:

• When required by law

• To protect our rights, safety, or property

• In response to valid legal requests

Business Transfers

In the event of a merger, acquisition, or sale, your data remains protected under this policy.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Analyze traffic

• Improve website performance

• Enhance user experience

You may control cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

However, no method of transmission or storage is completely secure.

7. Your Rights

You may:

• Opt out of SMS messages by replying STOP

• Unsubscribe from emails

• Request access, correction, or deletion of your information

• Withdraw consent at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

11. Contact

Leadly Ai

[email protected]

323-366-4422

3863 Grand View Blvd, Los Angeles, CA 90066

https://www.goleadly.ai

*By using our website and services, you consent to this Privacy Policy.